Common Questions

No. We offer month-to-month monitoring with no long-term commitment required. You can cancel at any time.

We serve the greater Houston metro area, including surrounding communities. Call us to confirm service availability in your area.

Yes. Through our Alarm.com integration, you can monitor and control your system remotely from any smartphone or tablet.

Absolutely. We sell professional-grade security equipment to the public. Visit our showroom to see everything in person.

Monitoring starts at $21.95/month for a basic landline system. Cellular and Alarm.com plans are also available at competitive rates. There are no hidden fees and no long-term contracts.

Yes, most municipalities require an alarm permit prior to setting up monitoring. Some police departments will not respond to an alarm if the location does not have a valid permit. Our office requires that the permit number be recorded on the account to ensure compliance.

Yes, we stock batteries for sale to the public. Visit our showroom or give us a call at 713-957-2915 to confirm availability.

Yes. Many insurance providers offer discounts for homes with a professionally monitored security system. Call our office and we'll provide an alarm certificate for your insurance company.

Yes, we carry water detection equipment. Please call our office for details on available sensors and installation options.

Call our office Monday through Friday during business hours, or call the monitoring station directly at any time — 24 hours a day, 7 days a week. A password is required to place your account on test.

There are several ways to cancel a verified false alarm: (1) Call the monitoring station directly and provide your password. (2) If you are enrolled in text message notifications, you can cancel via text. (3) If you have the Alarm.com app on your phone, you can cancel directly through the app.

The monitoring station calls from 281-210-3702 and 800-299-9900. Please save both numbers in your phone so you recognize the call when your alarm activates.