Privacy Policy

The Security Store (txsecuritystore.com) is a Houston-owned and operated alarm and security company. We take your privacy seriously. This Privacy Policy explains what personal information we collect when you use our website or contact us, how we use it, and the steps we take to keep it safe.

 

Collection of Personal Information

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We collect personal information only when you voluntarily provide it to us. This may occur when you submit a contact form, request a free quote, or communicate with us by phone or email. The types of information we may collect include:

• Full name

• Email address

• Mailing or service address

• Phone number

We collect only the information necessary to respond to your inquiry or provide the service you have requested.

 

Use of Personal Information

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We use your personal information to respond to your inquiries, provide quotes and security system consultations, deliver alarm monitoring and related services, and communicate updates that are relevant to your account or service. We may also use your contact information to share news about promotions, service changes, or security tips that may benefit you as a customer. You may opt out of marketing communications at any time by contacting us directly.

 

Disclosure of Personal Information

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We do not sell, rent, or trade your personal information. We will not share your information with third parties except in the following limited circumstances:

• When required by law or in response to a valid legal process

• With our monitoring partner, United Central Control (UCC), a UL Listed Five Diamond Monitoring Center, solely for the purpose of delivering alarm monitoring services

• With trusted service providers who assist in operating our website, and who are contractually obligated to keep your information confidential

 

Data Security

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We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. All employees of The Security Store are required to pass state background checks. We employ physical, electronic, and administrative safeguards appropriate to the sensitivity of the information we hold. While no method of data transmission or storage is completely secure, we are committed to protecting your information using industry-standard practices.

 

Retention of Personal Information

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We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, to maintain your service account, or as required by applicable law. When your information is no longer needed, we will securely dispose of it.

 

Changes to This Privacy Policy

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We may update this Privacy Policy periodically to reflect changes in our business practices or to comply with applicable legal requirements. When we make material changes, we will post the revised policy on our website with an updated effective date. We encourage you to review this page periodically to stay informed.

 

Notice to European Union Users

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The Security Store is based in the United States, and our website is directed primarily at U.S. residents. If you are located in the European Union and choose to provide us with personal information, please be aware that your information will be transferred to and processed in the United States. By submitting your information, you consent to its transfer and use as described in this Privacy Policy.

 

Contact Us

If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

 

The Security Store

Phone: 713-957-2915

Hours: Monday–Thursday 8:00 AM – 4:00 PM | Friday 8:00 AM – 3:00 PM

Email: info@txsecuritystore.com

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